Dispute Management
In these very rare cases, we've got it covered
A well-designed assessment process that is transparent, fair and trusted by the contractor, should not result in many valid disputes. But, if you do get a dispute it's easily managed.
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Resolving disputes
Upon receiving the SDS, the contractor can raise a dispute and provide their reasons automatically notifying all parties. After consideration, a re-assessment can be issued, or the dispute can be rejected with reasons provided.